Team working agreements (aka: team norms), are a set of guidelines teams create to establish how they will interact and collaborate effectively. They outline expectations for communication, meetings, decision-making, and other key aspects of teamwork. Here are five common norms included in team working agreements: 

1. Accountability and Ownership:

  • Address issues directly and find solutions proactively.
  • Take responsibility for one’s tasks, deadlines, and delivering quality work. 

2. Respectful Communication:

  • Treat each other with courtesy and consideration.
  • Actively listen to others’ ideas, and provide constructive feedback.

3. Open and Honest Communication:

  • Clear and direct communication.
  • Share information, raise concerns, and participate in discussions.

4. Collaboration and Support:

  • Actively help each other to achieve team goals.
  • Work together, share knowledge and resources.

5. Punctuality and Availability:

  • Respect (time) meeting times, deadlines, and availability of team members. 
  • Timely attendance and communication about any potential delays.

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